Frequently Asked Questions

Accounts

• How to I create an ICML.cc account?
• Where are unicode characters allowed?
• How do I reset my ICML.cc password?
• I already have an account, but the system says I do not.
• How do I change my email address?
• I have two icml.cc accounts, can they be merged?
• Why I am no longer receiving email from icml.cc?
• I do not see all my events or papers, where are they?

At the Conference

• Badge Replacement Policy
• Baggage Check
• Lost and Found
• Safety at the Conference

Credit Card Payments

• How is my credit card information protected?
• Where is my refund credit card?
• Why was my credit card payment declined?

Papers

• Paper Copyrights
• Required Author Registration

Posters

• Poster Instructions

Registration

• Cancellation Policy
• How do I cancel or change my registration?
• How do I get an updated Receipt/Invoice
• Registration Discounts for Students
• Transfer Policy

Travel and Attendance Documents

• Does ICML issue PE Certificates for India?
• How do get a Visa Letter of Invitation?
• How to I get a certificate of attendance?