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How to change your registration

 

Registration Cancellation Policy

How to cancel my registration

  • You can only cancel your registration if you are before the cancelation deadline
  • Click My Stuff in the top navigation bar.
  • Under Registration history click the current year.
  • Click 3. Payment and Receipt.
  • Click the red Cancel Registration button.

How to cancel part of my registration

  • You can only cancel your registration if you are before the cancelation deadline
  • Click My Stuff in the top navigation bar.
  • Under Registration history click the current year.
  • Click 2. Register and unselect the sessions you want to cancel
  • Click the blue Payment button and follow the prompts.
  • If you are before the Cancellation Deadline, you will get a refund issued to your credit card. The refund can take 10 business days to post to your account. If you are after the Cancellation Deadline, you cannot get a refund.

How to add a session to my registration

  • Click My Stuff in the top navigation bar.
  • Under Registration history click the current year.
  • Click 2. Register and select the sessions you add to your registration
  • Click the blue Payment button and follow the prompts.

How to switch from a in-person to a virtual registration

  • Your in-person registration includes full virtual access.
  • You can only switch if you are before the cancelation deadline
  • Click My Stuff in the top navigation bar.
  • Under Registration history click the current year.
  • Click 2. Register
  • Unselect the in-person sessions of your registration
  • Click Virtual Only
  • Click the blue Payment button and follow the prompts.
  • If you are before the Cancellation Deadline, you will get a refund issued to your credit card. The refund can take 10 business days to post to your account. If you are after the Cancellation Deadline, you cannot get a refund.

How to switch from a virtual to a in-person

  • Click My Stuff in the top navigation bar.
  • Under Registration history click the current year.
  • Click 2. Register
  • Unselect Virtual Only
  • Select the in-persion sessions you want to attend
  • Click the blue Payment button and follow the prompts.