PASTA: Pessimistic Assortment Optimization

We consider a fundamental class of assortment optimization problems in an offline data-driven setting. The firm does not know the underlying customer choice model but has access to an offline dataset consisting of the historically offered assortment set, customer choice, and revenue. The objective is to use the offline dataset to find an optimal assortment. Due to the combinatorial nature of assortment optimization, the problem of insufficient data coverage is likely to occur in the offline dataset. Therefore, designing a provably efficient offline learning algorithm becomes a significant challenge. To this end, based on the principle of pessimism, we propose a novel algorithm called Pessimistic ASsortment opTimizAtion (PASTA for short), which can correctly identify the optimal assortment by only requiring the offline data to cover the optimal assortment under general settings. In particular, we establish the first regret bound for the offline assortment optimization problem under the celebrated multinomial logit model (MNL). We also propose an efficient computational procedure to solve our pessimistic assortment optimization problem. Our numerical studies demonstrate the superiority of the proposed method over the existing baseline method.