BizFinBench.v2: Towards Reliable LLMs in Finance via Real-User Data and Offline/Online Bilingual Evaluation

Large language models are becoming increasingly significant in financial applications. Nevertheless, prevailing benchmarks are largely dependent on simulated or generic data, which leads to a significant gap between reported performance and actual efficacy in real-world scenarios. To tackle this challenge, we present BizFinBench.v2, the first integrated offline and online benchmark built upon authentic user query-response data from both Chinese and U.S. equity markets. It comprises 28,860 questions across eight offline and two online tasks. Experimental results show that GPT-5 achieves a mere 61.5% accuracy, still failing to meet the practical business requirement (84.8%). Among the evaluated commercial models, DeepSeek-R1 exhibits superior investment efficacy. Error analysis grounded in real financial practice reveals persistent limitations in existing models. By overcoming the constraints of prior benchmarks, BizFinBench.v2 provides a substantiated foundation for advancing LLM deployment in the financial sector.