Conversational agents to address abusive online behaviors

Technologies to address cyber bullying are limited to detecting and hiding abusive messages. We propose to investigate the potential of conversational technologies for addressing abusers. We will outline directions for studying the effectiveness dialog strategies (e.g., to educate or deter abusers, or keep them busy with chatbots rather than their victims) and for initiating new research on chatbot-mediated mitigation of online abuse.

Speaker bio: Emma Beauxis-Aussalet is a Senior Track Associate at the Digital Society School of Amsterdam University of Applied Science, where she investigates how data-driven technologies can be applied for the best interests of society. She holds a PhD on classification errors and biases from Utrecht University. Her interests include ethical and explainable AI, data literacy in the general public, and the synergy between human & artificial intelligence to tackle job automation.