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Adaptive interventions for both accuracy and time in AI-assisted human decision making
Siddharth Swaroop · Zana Buçinca · Krzysztof Gajos · Finale Doshi-Velez
Event URL: https://openreview.net/forum?id=cGHZtSmO6Y »

In settings where users are both time-pressured and need high accuracy, such as doctors working in Emergency Rooms, we want to provide AI assistance that both increases accuracy and reduces time. However, different types of AI assistance have different benefits: some reduce time taken while increasing overreliance on AI, while others do the opposite. We therefore want to adapt what AI assistance we show depending on various properties (of the question and of the user) in order to best tradeoff our two objectives. We introduce a study where users have to prescribe medicines to aliens, and use it to explore the potential for adapting AI assistance. We find evidence that it is beneficial to adapt our AI assistance depending on the question, leading to good tradeoffs between time taken and accuracy. Future work would consider machine-learning algorithms (such as reinforcement learning) to automatically adapt quickly.

Author Information

Siddharth Swaroop (Harvard University)
Zana Buçinca (Harvard University)
Krzysztof Gajos (Harvard University)
Finale Doshi-Velez (Harvard University)
Finale Doshi-Velez

Finale Doshi-Velez is a Gordon McKay Professor in Computer Science at the Harvard Paulson School of Engineering and Applied Sciences. She completed her MSc from the University of Cambridge as a Marshall Scholar, her PhD from MIT, and her postdoc at Harvard Medical School. Her interests lie at the intersection of machine learning, healthcare, and interpretability. Selected Additional Shinies: BECA recipient, AFOSR YIP and NSF CAREER recipient; Sloan Fellow; IEEE AI Top 10 to Watch

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